International Policies
Our Commitment
Customer Satisfaction: While we have these policies in place, our ultimate goal is to ensure your satisfaction. We will always strive to assist you wherever possible within these guidelines.
Address Verification
Double-Check Your Address: Please ensure your shipping address is accurate before finalizing your order. Incorrect addresses are a leading cause of lost shipments.
Warranty and Returns
Warranty Policy: Due to the complexities of international transactions, we are unable to offer a warranty on products purchased internationally.
Return Policy: All sales are final for international orders. However, if an issue arises due to our error, we will work diligently with you to find a satisfactory solution.
Estimated Delivery Times
Delivery Estimates: The delivery times displayed at checkout are provided by the shipping carrier and are not guaranteed. We appreciate your understanding of potential delays.
Import Taxes, VAT, and Customs Duties
Import Fees: We encourage you to research your country's import fees, VAT, and customs duties before placing an order.
Responsibility: All additional charges such as taxes, VAT, or import duties are the responsibility of the customer and are typically collected by the carrier.
Non-Payment: If a package is refused due to non-payment of these fees, this will not constitute grounds for a refund.
Restricted Shipping Locations
At this time we do not ship to the following countries:
Aaland Islands
Albania
Andorra
Angola
Armenia
Azerbaijan
Belarus
Benin
Bouvet Islands
British Indian Ocean Territory
British Virgin Islands
Burkina Faso
Burundi
Caribbean Netherlands
Central African Republic
Chad
Christmas Islands
Cocos (Keeling) Islds
Comoros
Congo - Kinshasa
Cook Islands
Cuba
Djibouti
Equatorial Guinea
Eritrea
Falkland Islands
Faroe Islands
Fiji
French Guiana
French Polynesia
French Southern Territories
Gambia
Georgia
Gibraltar
Greenland
Grenada
Guinea-Bissau
Heard Island and McDonald Islands
Iceland
Iran
Kazakhstan
Kiribati
Kosovo
Kyrgyzstan
Laos
Lesotho
Liberia
Mali
Mauritania
Mayotte
Mongolia
Montenegro
Montserrat
Myanmar (Burma)
Nauru
New Caledonia
Niue
Norfolk Islands
North Korea
North Macedonia
Palestinian Territories
Papua New Guinea
Pitcairn Islands
Russia
Rwanda
Samoa
Sao Tome and Principe
Serbia
Seychelles
Sierra Leone
Solomon Islands
Somalia
South Georgia and the South Sandwich Islands
South Sudan
St. Helena
St. Pierre & Miquelon
Sudan
Svalbard & Jan Mayen
Syria
Tajikistan
Timor-Leste
Tokelau
Tonga
Tuvalu
U.S. Outlying Islands
Uzbekistan
Vanuatu
Vatican City
Venezuela
Wallis & Futuna
Western Sahara
